Frequently Asked Questions

courses

What are your qualifications?

Our licensed therapists all hold a master’s degree or higher in marriage and family therapy or other counseling fields with extensive family systems training. Every therapist has years of experience working with couples, families, and individuals. 

I live in the state of _________. Are you available to see me?

We offer online courses and relationship coaching to individuals in all 50 states. We also provide licensed therapy services to couples, families, and individuals in Utah (in-person or online), Alaska, Iowa, Michigan, Missouri, New Mexico, Oklahoma, Pennsylvania, and West Virginia (online only).

How much do you charge per session?

We charge $120 for both in-person sessions and online webcam sessions. We also offer affordable therapy packages to give you the most structure and value for your money. Contact us for information!

Do you take insurance?

We do not. In order to keep costs low and maintain total confidentiality with our clients, we only take private-pay. We do, however, receive Medicaid clients as liaison providers of Southwest Behavioral Health in St. George, UT. If that’s you, contact them to schedule a screening at their office, then request us in that appointment.

Are you faith-friendly?


We are. Part of our company culture is to honor and revere the worldviews and beliefs of our clients. We are interested in learning more about what you believe and working within your belief system to meet your needs. If you’re an atheist or agnostic, there’s room for you at our table as well. 

Do you work with LGBTQIA clients?

We do. If you’re in a same-sex relationship, we believe you’ll benefit from healthy relationship skills as much as anyone. We respect and welcome you. Again, our company culture is to honor the values of our clients and to work within their worldviews. By the same token, if your personal value is to balance your sexuality with a more traditional belief system, we’ll work with you for your emotional health in that quest. Let us know your goals and we’ll match you with the right counselor. We DO NOT offer “conversion therapy” of any kind.

Are there limits to your “work within the client’s worldview” policy?

There are. If you’re in a relationship that is illegal, exploitative, or abusive, we might work with you but only to effect change. Also, the very nature of therapy is to challenge existing perceptions and beliefs, explore various options for behavior, and promote growth through change. While we’ll not seek to change anyone’s religious beliefs or sexual orientation, we reserve the right to challenge thinking and behavior generally.

You’re bound by confidentiality, right?

We are, and what is discussed in session remains absolutely private unless there is an imminent threat to self or others, or if abuse of children or the elderly/disabled is reported, in which case our code of ethics demands that safety trump confidentiality and we have a duty to report. In rare cases therapy records may also be demanded by court-order.

Will you judge me for what I say or have done?

No. We believe in balancing understanding and compassion with personal accountability. We strive to see the complete you, including who you want to be, while helping you to take responsibility and be empowered to change.

Do you offer services in Spanish?

Yes. Jonathan lived in Chile for two years and holds a minor degree in Spanish. He is fluent.

What therapy styles to you use?

Our team is trained and experienced in the use of many evidence-based practices, including emotionally-focused therapy, cognitive-behavioral therapy, solutions-focused therapy, family systems theory, dialectical behavioral therapy, and motivational interviewing. We also use techniques from the renowned Gottman Institute and draw from the writings of many other marriage, family, and mental health specialists. If you have any questions about these techniques and styles, we’d be very happy to answer them.

Do you offer divorce counseling?

Yes, but not initially. Our bias is to try to save the marriage. However, when it becomes clear (to the spouses, who really make the decision) that the marriage is going to end, we can help to make that transition as amicable as possible and to minimize negative effects on children.

If my counselor isn’t a good fit for me, can I switch?
Absolutely. Finding the right therapist is a vital step in receiving quality counseling. We recognize that you may need somebody with expertise with your needs as well as someone with whom you “click.” Our team is ever-growing, in part to make sure you work with the right person for you.